Appointment Scheduler - Professional Setter

Our institution is looking for an appointment scheduler, The Appointment Scheduler is responsible for scheduling appointments, providing online insurance verification, triage phones calls from patients and facilities, This position will work in tandem with front desk and patient care secretaries Responsibilities for appointment scheduler: Builds effective partnerships with internal teams to offer and provide exceptional, seamless customer service Support the C Multitask between answering incoming phone calls and responding to emails Schedule appointments via phone, email, and company websites Complete branch requests Ability to build a working relationships Obtaining delivery appointments for selected accounts via phone, e-mail and website Confirming delivery appointments and date change notifications for internal and external customers Rescheduling and managing late or missed loads by working with customers, carriers, plants and Customer Service Associates Researching, analyzing and resolving on-time delivery issues Skills and Qualifications: Ability to understand & communicated effectively & diplomatically w/ all levels of personnel General knowledge of organizational procedures & the ability to apply them to various situations Ability to work a multi-line phone Demonstration of progressively responsible experience requiring effective prioritization, troubleshooting, strong attention to detail, and working independently Proven excellent verbal and written communication skills and interpersonal skills Demonstrated ability to handle multiple items simultaneously and produce high-quality work in a timely, accurate and efficient manner Demonstrated work ethic and reliability Ability to respect and protect confidential information Can work independently, but within a team environment