Operations Manager

  • IPitoli
  • Pag Cleaning Services

ROLE AND RESPONSIBILITIES:

  1. CUSTOMER SERVICE • GUARDING AND OPERATIONS o GUARDING NEEDS o DEPLOYMENT/POSTINGS o REACTION o SUPERVISORS AND SENIORS o EQUIPMENT o HR SUPPORT • CONTROL ROOM o DIRECT AND MONITOR ROUTE PLANNING o MONTIOR POSTINGS IN COORDINATION WITH HR o MANAGE CONTROLLERS o LOGISTICAL SUPPORT • SUPERVISOR o TRAINING o EVALUATION o MOTIVATION o EQUIPMENT o TRANSPORT • SYSTEMS CHECKS – DAILY OB ETC.

  2. CLIENT LIAISON • CUSTOMER RELATIONS MANGEMENT o WEEKLY MEETING o MONTHLY COMMS o REPORTS o PROBLEM SOLVING o REACTION o SYSTEMS CHECK REPORTS

  3. SALES • LIAISE WITH CLIENT INFORM ABOUT POSSIBLE EQUIPMENT/SERVICES • COMMUNICATE WITH SALES TEAM • FOLLOW UP

  4. FINANCES AND ACCOUNTS • IDENTIFY EQUIPMENT NEEDS • PURCHASING • COORDINATE WITH ADMIN/FINANCE RE RECEIPTS ETC

  5. HUMAN RESOURCES • ID AND STATE REQUIREMENTS • GUARD QUERIES LIAISE WITH HR • TRAINING FIREARMS, SITE SPECIFIC, SUPERVISOR, TACTICAL • FEEDBACK TO HR RE GUARD/SUP BEHAVIOUR

  6. ADMIN • INCIDENT REPORTS • SITE INSTRUCTIONS • MOA’S AND SOP’S, ETC. • INFORM ADMIN DEPT OF NEW PROJECTS FOR BILLING PURPOSES

  7. LOGISTICS • RADIOS • FIREARMS • GUARD KIT AND EQUIPMENT MONITORING • IDENTIFY EQUIPMENT NEEDS AND LIAISE • EQUIPMENT MAINTENANCE • VEHICLES

Only candidates with a minimum of five years of experience in Operations Management need apply. Additionally, candidates must be open to working 12-hour shifts.