Branch Coordinator - Cape Town R22 000 - R25 000CTC

  • iKapa
  • Eco Staffing Solutions
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Cape Town North – Bellville North, Loevenstein to Durbanville

Cape Town North – Bellville North, Loevenstein to Durbanville

Reporting to the Branch Manager, the incumbent will be responsible for overseeing various aspect of the branch activities, including staff management, customer service, operations and administrative tasks. Collaborates closely with the branch manager and staff to ensure a positive and productive work environment and smooth operation of the branch.

Duties & Responsibilities

Operations

  • Control and manage the Repairs and Maintenance processes and procedure for the branch. Includes proper filing of all documentation.
  • Submit daily Timesheets for the branch
  • Assist Branch Manager with overlooking and controlling of the yard activities.
  • Ensure that monthly unit inspections and stock counts are done and submitted to Head Office on time.
  • Request quotes from suppliers for maintenance or transport.
  • Prepare the purchase requisition for quotes received from suppliers and submit to procurement
  • Facilitating communication between the branch, other departments and management, ensuring that the information flows smoothly

Customer Service

  • Assist with loading quotes on Syrinx.
  • Ensuring that the branch provides excellent customer service and keeps customer informed of deliveries, collections and maintenance schedules.
  • Liaising with customers daily to check on service delivery and customer satisfaction
  • Address customer concerns, inquiries and resolve issues in a timely and professional manner
  • Resolving all customer queries related to invoices and statements. Escalate all matters that cannot be resolved.

Stock control

  • Ensure weekly stock counts of the branch stores for materials is done. Any discrepancies need to be investigated and reported
  • Implement an inventory management that allows accurate tracking of stock levels, item movements
  • Conduct regular physical audit of the stock and compare physical inventory with what's recorded in the "system"
  • Sending invoices to Finance for payment of suppliers after work is completed
  • Manage the debtor’s book and make sure that this does not fall behind and attend to outstanding accounts. Escalate all matters that cannot be resolved.
  • Analyze Financial reports to identify areas of improvement
Desired Experience & Qualification
  • Grade 12
  • 5 years Proven experience in coordinating or related role .
  • Strong understanding of financial management, including budgeting and reporting.
  • Knowledge of procurement regulations, ethical practices, and industry trends
  • Excellent organizational and time-management abilities.
  • Effective communication skills, both written and verbal 
Package & Remuneration

R22 000 - R25 000CTC (Including medical aid and provident fund) 

These jobs were popular with other job seekers

Cape Town North – Bellville North, Loevenstein to Durbanville

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