Tourplan Administrator – 5* safari business in Southern Africa Our Client is a fast growing 5* lodge business. They have an award-winning collection of luxury lodges and camps (which they own) located in Botswana, Zambia and Zimbabwe. The camps are carefully positioned in untamed and pristine parts of Southern Africa – expect authenticity, adventure and exploration as well as all the comforts fit for the modern traveller. Their Head Office is based in CAPE TOWN. Due to unprecedented success they are on an expansion drive and are looking for a Tourplan to support their growing Sales Team. High level duties • Interacting with sales, key accounts and finance teams and building productive work partnerships with key stakeholders • Planning the rates loading process and methodology to ensure it is efficient in serving the needs of the business • Loading of rates into the system on time, in full and 100% accurately • Supporting back end data system to enable consultants to generate quotes and close deals • Ensure system integrity and data accuracy at all times • Use of Tourplan reporting and analysis to identify problem areas, as well as identifying opportunities to enhance overall productivity and efficiency Requirements • Minimum of 8-10 years’ experience in a tour operating support / system, ideally supporting companies / groups that own the product i.e. not just working for an agent business • Excellent working knowledge of Tourplan (required) – an absolute guru • Experience in tourism related product contracting and discounting structures • Good computer literacy including MS Office • Previous experience leading a systems team/function would be advantageous Attributes • Team player • Positive can-do attitude • Motivated to support the business (as opposed to slowing it down) • Fast paced, gets things done • Strong problem solving ability • Accuracy and attention to detail • Ability to work under pressure Other Hybrid work model 3 days week in office 2 days a week working from home

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