Sectional Operations Manager

  • Rustenburg
  • Pro Personnel
Main Function
  • To manage the following support services: Procurement, Plant Machines, Fleet, Support Services and Office Administration of the organization.

Responsibilities
  • The incumbent is responsible for the implementation of the strategic plan.
  • To manage and monitor the performance of Support Services; as well as ensuring that internal and external relationships are maintained and developed.
  • To ensure effective capacity management of available resources to achieve higher operational efficiencies.
  • To ensure that the processes are followed consistently across all sites or interdepartmental units.
  • Manage, monitor, and control departmental (Procurement, Plant and Office Administration) delivery in conjunction with set control measures.
  • Act as an escalation point to the team or interdepartmental unit in addressing and resolving queries.
  • Manage and monitor productivity relating to Key areas within specific sites
  • Ensure teams adherence to correct procedure and protocol when following up on and attending to queries
  • Analyze support service processes and identify opportunities for improvements; implement improvements within the organization.
  • Identify and report process and system failures and enhancements to improve site experience.
  • Update and maintain relevant standard operating procedures within the organization, to ensure the maintenance of quality and consistency in service delivery and site experience.
  • Ensure effective administration.
  • Provide authoritative, expertise and advice to head of departments and/or stakeholders.
  • Build and maintain relationships with site managers and suppliers.
  • Deliver on service level agreements made to ensure that expectations are managed effectively.
  • Participate and contribute to a culture which builds rewarding relationships between sites and head office.
  • Effectively manage departmental units to deliver quality service to site and suppliers
  • Develop and maintain productive and collaborative working relationships.
  • Positively influence and participate in change initiatives.
  • Continuously develop own expertise in terms of professional, industry and legislation knowledge.
  • Contribute to continuous innovation through the development, sharing and implementation of new ideas.

Qualifications:
  • Postgraduate Qualification: Business Admin or Supply Chain or Finance Management

Functional experience:
  • 5 to 7 years experience in support services is required. Experience in the construction/property sector is helpful.
  • 3 to 5 year's experience in Management position.

Microsoft Suite Knowledge
  • Word: Advanced
  • Excel: Advanced
  • PowerPoint: Advanced
Salary ranges from R50K to R70K per month, depending on experience.