Technical Content Writer (IT)

  • Bellville
  • Clever Heads Personnel

Position: Technical Content Writer Location: Bellville (not remote) Industry: Information Technology Salary: R25 000 – R33 000 (CTC) p/m Benefits: Pension, medical aid, cell & internet allowance Type: Permanent Start date: ASAP

Requirements

• Grade 12 • Excellent English verbal and written communication skills • Strong knowledge of correct grammar and spelling • Minimum of 2 years relevant work experience • Experience in copywriting and proofreading • High degree of computer literacy • Proficient in Microsoft Word and Excel • Competent in information retrieval, analysis & compilation • WordPress exposure

Preferable skills

• Basic understanding of networking & IT infrastructure • Ability to multitask • Basic HTML knowledge • Grav exposure would be beneficial

Duties • Update company Wiki (WordPress) • Update product documentation, release notes & user manuals • Update FAQ’s & troubleshooting guides • Update technical user guides • Work with subject matter experts to obtain accurate information • Proofread various documents & technical material • Collaborate with development & training teams