General Manager - Game Lodge - Skukuza, Mpumalanga

Are you an experienced and visionary leader ready to take on a dynamic role in the hospitality industry? We are seeking a results-driven and strategic individual to join our client's team as a General Manager at their Lodge in Skukuza. As the General Manager, you will play a pivotal role in directing and managing the overall operations of the hotel, ensuring efficiency, profitability, and exceptional customer experiences.

None Negotiable Salary : R55,000 - R70,000 depending on experience and references.

As the General Manager, your key responsibilities will include :

• Directing and managing the Lodge, Food & Beverage, Operations, and Finance & Administration Divisions to ensure efficient, profitable, and high-quality operations.
• Ensuring the profitability, employee relations, and customer relations aspects of the lodge are effectively addressed.
• Developing and implementing strategic plans to achieve organisational goals.

Key Duties :

• Provide leadership and guidance to department heads in achieving operational excellence.
• Oversee financial performance, budgeting, and cost control measures.
• Foster a positive and collaborative work environment to enhance employee relations.
• Implement strategies to enhance customer satisfaction and loyalty.
• Collaborate with the marketing team to promote the lodge and attract new business.
• Ensure compliance with industry regulations and standards.

Minimum Requirements :

• Proven experience as a General Manager in the hospitality industry.
• Proven experience as a General Manager in luxury game lodges/reserves.
• Strong leadership and decision-making skills.
• Demonstrated ability to drive profitability and operational efficiency.
• Excellent interpersonal and communication skills.
• Knowledge of financial management, budgeting, and strategic planning.
• Understanding of customer service principles and employee relations.