Fabric & Fashion Customer Service Representative

  • iKapa
  • Sydsen
Are you passionate about fashion and staying ahead of global trends? Our client is looking for an experienced individual to join their dynamic team as a Fabric and Fashion Specialist!

Qualifications & Experience:
  • Experience in garment manufacturing, fabric merchandising or fashion.
  • Must possess substantial experience in the Fashion and Fabric industry.
  • Strong analytical skills to interpret market data and trends.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively in a team.
  • Sharp problem-solving abilities and attention to detail.

Responsibilities:

Global Fashion Trend Research:
  • Dive deep into global fashion trends, emerging styles, and consumer preferences.
  • Analyse market data to spot potential opportunities and threats in the fashion industry.
  • Use insights to shape product development and marketing strategies.
Consultative Selling:
  • Showcase the unique value of our products/services to potential clients.
  • Listen actively to understand client needs, offering tailored solutions.
  • Build strong relationships and trust through effective communication and expertise.
Meeting and Presentation:
  • Organize virtual or in-person meetings with prospective clients.
  • Deliver engaging product presentations, highlighting key features and benefits.
  • Adapt presentation style to suit diverse audiences.
Relationship Building :
  • Nurture relationships with prospects through regular follow-up communications.
  • Provide ongoing support and assistance to clients, enhancing satisfaction and loyalty.
  • Anticipate client needs and offer proactive assistance.
Market & Trend Research:
  • Stay updated on industry trends, competitor activities, and market developments.
  • Monitor shifts in consumer behaviour to anticipate future demand.
  • Identify new business opportunities based on market insights.

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.

Apply Now!

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